Terms of Service

1. Overview & Contract Formation

These Terms of Service (“Terms”) form a binding agreement between Logos & Praxis (“Company,” “we,” “us,” or “our”) and you (“Client,” “you,” or “your”) governing your access to and use of our websites (including logospraxis.xyz), materials, programs, and coaching services (collectively, the “Services”). By paying, accessing, or using any part of the Services, you agree to these Terms and our Privacy Notice (incorporated by reference). If you do not agree, do not use the Services.Age/Eligibility
You must be at least 18 years old and legally capable of entering a contract. We provide coaching and education only. We do not provide psychotherapy, medical, legal, accounting, or financial advisory services.

2. Services, Scope & Program Descriptions

We offer:8-Week, 1:1 Flagship Program
An asynchronous, artifact-driven “philosophic performance coaching” delivered via a private Notion workspace (“Operational Theater”) with weekly Sprint & Synthesis modules, probes, and written reviews.Alumni Continuation: (Alumni-Only)
A 12-week, bi-weekly asynchronous maintenance program limited to prior graduates of the Core. The Coach provides written reviews within 72 hours in review weeks, focused on adjustment of existing Decision Protocols and the Praxis Plan. No new prompts are introduced. No live sessions.Fees:
$900 for the 12-week block (paid upfront). Non-refundable once the first written review is delivered, except as required by law.Premium 1:1 (Alumni-Only) A
month-to-month asynchronous support program. The Coach provides weekly written reviews with a 48-hour SLA and up to two brief text nudges per week. One 15-minute live screen per month may be scheduled at the Coach’s discretion.Fees:
$1,500/month billed in advance; renews every 30 days until cancelled. No pro-rating for partial months.

3. Coaching, Not Therapy (Scope & Boundaries)

The Services are coaching and education focused on systems, operations, and decision protocols. We do not diagnose, treat, or prevent any medical or mental-health condition. No doctor-patient or psychotherapist-patient relationship is created. Coaching communications are not legally privileged and may be discoverable.Do not use the Services for emergencies or crises. In an emergency, contact local emergency services or a licensed clinician immediately.Exclusions/Referral Triggers: We may decline or discontinue Services and refer you out if we reasonably believe that you need clinical care (e.g., acute distress, self-harm risk, psychosis, unmanaged substance dependence), or if your goals are incompatible with coaching.

4. Client Responsibilities

You agree to: (a) provide accurate information; (b) complete assigned artifacts/probes; (c) engage respectfully; (d) maintain required tech access; (e) comply with laws and these Terms. Time commitment: ~60–120 minutes/week for flagship; you are responsible for scheduling and meeting deadlines in the workspace.

5. Scheduling, Delivery Windows & SLAs

5.1 Cadence
The program runs for 8 weeks. The Client receives one written prompt each Monday in a private Notion workspace. The Client completes the prompt by Friday 23:59 (Client’s local time). Alumni Continuation uses the same Notion workspace and dossier; only cadence and SLA differ.5.2 Visibility & Nudges
Entries in Notion are visible to the Coach as they are written. The Coach may provide up to two (2) mid-week nudges (brief written comments) to guide the work. Nudges are not real-time coaching.5.3 Review SLA (Text-Only)
For submissions made by the Friday deadline, the Coach will provide a written review within forty-eight (48) hours of the deadline. Reviews consist of structured text comments in Notion and may include links to static resources.5.4 Communication Channels
Notion text comments and checklists. No video is required or expected. At the Client’s written request, the Coach may provide a short screen-capture audit (no face/audio) evidencing authored comments and timestamps (“Audit Receipt”).5.5 Deliverables
The Client’s work is synthesized into Artifacts: (a) System Map, (b) Decision Protocols, and (c) Praxis Plan, maintained as Notion pages the Client retains after the engagement.5.6 Late/Missed Work
Submissions after Friday 23:59 local time may shift the review to the following workweek or be pushed one week. One (1) grace week per engagement; additional delays may shorten scope or require a Pause (see 5.7).5.7 Pause/Extension
The Client may request one (1) pause up to 7 days; additional pauses are at the Coach’s discretion.5.8 Time Zone
Deadlines are measured in Client’s local time (from Intake) or UTC if unspecified.

6. Payments, Pricing & Taxes

Fees are listed at checkout in USD unless stated otherwise. Payments are due in full at purchase unless a payment plan is offered. You authorize us (and our payment processors) to charge your payment method for all fees, taxes, and any plan installments.6.1 Payment Plans
If available, you must keep a valid card on file. Late or failed payments may suspend or terminate access after a 5-day cure period.6.2 Taxes
Fees are exclusive of taxes; you are responsible for VAT/GST/sales taxes where applicable.6.3 Currency Conversion & Bank Fees
Your bank may charge conversion/transfer fees; you are responsible for these.

7. Refunds & Cancellations

7.1 Two-Sprint Fit Guarantee (Flagship 8-Week Program)
If, before the end of Week 2, the Client completes both prompts and requests a refund, the Coach will refund 100% of fees (minus non-recoverable processing charges). After Week 2, fees are non-refundable except where required by law.7.2 Alumni Continuation:
Alumni Continuation fees are refundable only prior to the first written review. Premium 1:1 renewals are cancellable up to 24 hours before the next billing date; partial months are not refunded.7.3 Premium 1:1
Billing: $1,500/month billed in advance; renews every 30 days until cancelled.
Cancellation. You may cancel up to 24 hours before the next billing date to stop renewal. No pro-rating or refunds for partial months.
Refunds. Monthly fees are non-refundable once the billing period starts, except where required by law.7.4 Chargebacks
Please contact us first. Unauthorized chargebacks will be contested; we may provide enrollment logs, access records, and communications to processors.
Consumer Rights: Some jurisdictions (e.g., EEA/UK) grant cooling-off periods for distance contracts. If applicable, you will be asked to consent to immediate service delivery and waive the cooling-off period to access digital materials immediately; otherwise, access may be delayed until the period ends.

8. Third-Party Platforms & Integrations

We primarily use Notion to host Client content and Artifacts, plus scheduling, email, and payment processors. At the Client’s written request, we may provide a short screen-capture “Audit Receipt” (no face/no audio) evidencing authored comments and timestamps, stored by a third-party provider (e.g., Loom) and deleted within fourteen (14) days of delivery. The Client may opt out of Audit Receipts; in that case, reviews are delivered as written comments only.

9. Intellectual Property; License to Client; Portfolio Use

9.1 Our MaterialsAll templates, frameworks, modules, probes, debriefs, screen-captures, and site content (the “Materials”) are owned by us or our licensors and protected by IP laws. We grant you a non-exclusive, non-transferable, revocable license to use the Materials for your personal, internal purposes during the program and to retain exported artifacts for continued personal use. You may not copy, share, distribute, sell, sublicense, or publicly display the Materials without our written consent.9.2 Your SubmissionsYou retain ownership of content you submit. You grant us a limited license to use, store, display, and process your submissions solely to provide the Services. With your separate written consent, we may use anonymized excerpts or artifacts for case studies, research, or marketing. You may withdraw such consent at any time for future use.Artifacts comprise Materials (templates/structures) and Client Content (individualized entries).

10. Confidentiality (Non-Privileged)

We will treat your non-public information as confidential and use it only to deliver the Services, except where disclosure is required by law or to prevent imminent harm. Coaching communications are not legally privileged. Do not submit proprietary employer data or trade secrets unless you have authorization.

11. Acceptable Use & Conduct

No illegal, harmful, harassing, defamatory, infringing, or obscene content; no scraping, reverse engineering, or attempts to bypass access controls; no sharing of workspace access. We may suspend or terminate access for violations, with or without notice.

12. Program Changes, Availability & Force Majeure

We may update curricula, schedules, or delivery methods for quality or feasibility. We are not liable for delays or failures caused by events beyond our reasonable control (e.g., platform outages, internet failures, strikes, acts of government, emergencies).

13. Disclaimers; No Guarantees

THE SERVICES AND MATERIALS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES (EXPRESS OR IMPLIED), INCLUDING FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, AND NON-INFRINGEMENT. No specific results, promotion, income, or employment outcomes are guaranteed. Individual results vary.

14. Privacy, Data Processing & International Transfers

Our Privacy Notice explains what data we collect, how we process it, retention periods, and your rights. By using the Services, you consent to the processing and international transfer of your data to our service providers (which may reside in countries with different data protection laws). For EEA/UK clients, transfers rely on lawful mechanisms (e.g., Standard Contractual Clauses) and vendor DPAs where applicable. You may request access, correction, deletion, or export of your data (subject to legal retention needs) by contacting [email protected].14.1 Security
We implement commercially reasonable technical and organizational measures but cannot guarantee absolute security.14.2 Human Authorship
Individualized weekly reviews are authored by a human coach. We do not use generative AI to create individualized feedback. We may use spelling/grammar tools or re-usable text snippets for clarity and consistency.

15. Testimonials, Reviews & Recordings

You may be invited to provide testimonials or participate in case studies. We will not publish your personally identifiable information without your written consent; we may anonymize by default. We do not record live sessions by default; if recording occurs, we will notify you and obtain consent where required. We do not conduct standing live sessions.

16. Indemnification

To the extent permitted by law, you agree to indemnify, defend, and hold harmless the Company and its personnel from any claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of your (a) misuse of the Services; (b) breach of these Terms; or (c) violation of laws or rights of third parties.

17. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 6 MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY. WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST OPPORTUNITIES, LOSS OF DATA, OR BUSINESS INTERRUPTION.SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS OF LIABILITY; IN SUCH CASES, THE ABOVE LIMITATIONS APPLY TO THE FULLEST EXTENT PERMITTED.

18. Jurisdiction & Dispute Resolution

18.1 Governing LawThese Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law rules, except that consumers resident in the EEA/UK/Switzerland may benefit from mandatory consumer protections of their country of residence.18.2 Informal ResolutionBefore filing a claim, the party asserting a dispute must send a Notice of Dispute to [email protected] describing the claim and relief sought. If the dispute is not resolved within 30 days, either party may proceed under §18.3.18.3 Binding Arbitration (US/International, Non-EEA/UK Consumers)Any dispute, claim, or controversy arising out of or relating to these Terms or the Services that is not resolved informally will be resolved by binding arbitration administered by JAMS under its Streamlined Arbitration Rules (or by AAA under its Consumer Arbitration Rules if JAMS is unavailable).- Seat of arbitration: Wilmington, Delaware, USA.
- Language: English.
- Mode: Virtual/remote hearings permitted.
- Allocation of Fees: As per applicable JAMS/AAA consumer rules.
- Small Claims Carve-out: Either party may bring an individual claim in small claims court with jurisdiction.
- Injunctive Relief: Either party may seek temporary or preliminary relief in court to protect confidential information or IP.Class Action Waiver. Disputes must be brought in the party’s individual capacity, not as a plaintiff or class member in any class or representative proceeding.18.4 EEA/UK/Swiss ConsumersIf you are an EEA/UK/Swiss consumer, mandatory consumer laws may grant you the right to bring proceedings in your local courts. Nothing in these Terms limits such rights. We do not agree to class-wide arbitration in those jurisdictions.

19. Changes to Terms

We may update these Terms by posting the revised version with a new “Last Updated” date. Material changes will be announced via email or site notice. Changes apply prospectively; continued use after the effective date constitutes acceptance. If you object, you must stop using the Services.

20. Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms (e.g., in a reorganization, merger, or asset sale).

21. Entire Agreement; Severability; Waiver

These Terms (plus any order form/checkout terms and the Privacy Notice) constitute the entire agreement between you and us. If any provision is held invalid, the remainder remains enforceable. Our failure to enforce any provision is not a waiver.

22. Notices & Electronic Communications

You consent to receive notices electronically (email or site). Legal notices to us must be sent to [email protected] with a copy to our registered address.

23. Territory-Specific Terms (Consumer Protections)

- EEA/UK: You may have a 14-day withdrawal right for distance contracts. If you request immediate access to digital content/services and acknowledge that you lose the right to withdraw once performance starts, the right may not apply. Local law controls.
- Quebec (Canada): Certain disclaimers/limitations may not apply; Quebec consumer law prevails.
- Australia: Australian Consumer Law guarantees may apply and cannot be excluded.

24. Contact

Questions about these Terms: [email protected]Privacy requests: [email protected]General support: [email protected]

25. Definitions

25.1 “Nudge:”
a concise asynchronous written comment that points the Client to the next action or clarification, or points to an overlooked signal in the Client's text. Nudges are not deemed as real-time coaching.25.2 “Audit Receipt:”
a short, silent screen-capture (no face/no audio) of the Client’s Notion workspace showing authored comments and timestamps, provided only upon the Client’s written request and deleted within the period stated in Section 8.25.3 “Artifacts:”
the structured Notion pages created during the program that crystallize the Client’s progress, currently including the System Map, Decision Protocols, and Praxis Plan (each as defined herein). The underlying page structures/templates and any generic frameworks are part of the Coach’s Materials (Section 9). The Client’s individualized content entered into those pages is Client Content. Artifacts are coaching artifacts, not medical or therapy records.25.4 “System Map:”
the Artifact that synthesizes Weeks 1–2, including (without limitation) facts vs. narratives, named signals, and conflicts, in a single view.25.5 “Decision Protocols:”
the Artifact that captures a small set of pre-decisions (guardrails), escalation and fallback paths, and pre-mortem checks intended to reduce latency in recurring dilemmas.25.6 “Praxis Plan:”
the Artifact that schedules concrete actions for the next period (e.g., four weeks), including what/where/when/duration and brief review checkpoints.25.7 “Prompt:”
the weekly guiding question issued by the Coach within the Client’s Notion workspace at the start of each Program week.25.8 “Written Review:”
the Coach’s structured text feedback provided asynchronously in Notion within the applicable review window (e.g., forty-eight (48) hours after the weekly deadline under the Flagship Program).25.9 “Grace Week:”
a one-time, up-to-seven-day schedule accommodation permitted under Section 5 without fee adjustment, after which additional pauses are at the Coach’s discretion.25.10 “Client’s Local Time:”
the time zone provided by the Client during intake; if not provided, times default to UTC.25.11 “Business Day:”
Monday through Friday excluding public holidays in the Client’s country of residence (for deadline/holiday handling as described in Section 5).